INFINITE DIGITAL TECHNOLOGY believes in helping its customers as far as possible, and has therefore a liberal Refund policy.

Refund Policy Details

Eligibility for Refunds:

Refunds are applicable in cases of damaged products, incorrect items.

Refund Request Timeframe: To request a refund, customers must do so within 24 hours.

Refund Processing Time: Typically, refunds are processed instantly; however, please allow up to " 5 business days " for the refunded amount to reflect in your account, depending on the payment method used.

Refund Method: Refunds will be issued back to the original payment method used for the payment. the refund will be credited to the original payment method in "10 business days" days

Refund will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process

In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the INFINITE DIGITAL TECHNOLOGY, it’ll take 3-5 Days days for the refund to be processed to the end customer.

With this extended and detailed Payment and Refund Policy, we aim to ensure that your customers have a comprehensive understanding of your payment processes and refund procedures, fostering transparency, trust, and confidence in their transactions with Infinite Digital TEchnology. If you have any specific details or additional aspects you’d like to incorporate, please feel free to let me know, and I’ll be happy to assist further.